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Oct 17
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Terms & Conditions

Delicias Catering makes every effort to keep the information contained in this website up to date and correct.  It is for general purposes only however, and the content should not be relied upon by the client.  It is very important to us that your event is a success and, to ensure this, we recommend that you always contact us by phone or email to discuss your individual requirements in detail.

Quotations

Following our discussions, Delicias Catering will provide you with a quotation for your event by telephone, email or in writing.  If your requirements change at any time you must inform us so that we can review and re-issue our quotation if necessary.

Orders

Orders can be made by telephone, in writing or by email.  Clients can be certain orders have been received and accepted on receipt of confirmation, either verbally, in writing or by email from Delicias Catering.  We require 48 hours notice for any changes to orders.  Our minimum order quantity is 25 people from Monday to Friday.  At weekends our minimum order value is £150.

Payment

For private bookings we require a deposit of 25% of total quotation on booking, with the outstanding amount to be paid 7 days before the event.

For corporate bookings, payment must be made in full by 7 days of the invoice date.  Any outstanding amounts will incur interest at 2% above the HSBC Base Rate of the total invoice.

Cheques should be made payable to Delicias Catering and sent to Delicias Catering, Greenhill, Royal Wootton Bassett SN4 8EH.

Cancellations

A minimum of 48 hours notice of order cancellation must be given to Delicias Catering.  All cancellations must be made by the client by telephone in the first instance, then confirmed in writing or by email.  Delicias Catering will confirm cancellations by email or letter, and the event will only be cancelled when you are in receipt of this.  This also applies to changes to orders.

Breakages

Delicias Catering reserves the right to charge for any broken, lost or damaged equipment during the event, or any loaned equipment broken, damaged or lost.

Liability

Delicias Catering has sufficient Public Liability Insurance.  We advise that all food must be consumed after two hours of initial serving.  Any food consumed two or more hours after first being served is at the client's discretion and is therefore their responsibility.

Delivery

There is a delivery charge of £6.00 to orders in the local area to cover our fuel costs.

 
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